Refund & Cancellation Policy

Effective 27 June 2026

Try before you pay

Every new DreamPost subscription begins with a 3-night free trial that requires no card. You only enter payment details if you choose to continue — so you can experience the service in full, at no cost and no risk, before any money changes hands.

Cancel anytime

You can cancel at any time using the "Manage" link at the bottom of any DreamPost email, or by emailing hello@dreampost.co.za. Cancelling stops all future billing immediately — you will not be charged again, and you keep access until the end of the period you've already paid for.

Refunds

Because DreamPost delivers digital content (a personalised story every night) as soon as your subscription is active, subscription payments are non-refundable, including for partial months or unused time. The free trial is designed so you can decide the service is right for you before you ever pay.

If you believe you were charged in error or something has gone wrong, please contact us at hello@dreampost.co.za — we'll always look into it and put genuine mistakes right.

Your consumer rights

This policy applies in addition to any rights you may have under South African consumer law (including the Consumer Protection Act and the Electronic Communications and Transactions Act).

Contact

hello@dreampost.co.za

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